TPV Team Adds New Account Manager
There's nothing we like better than rewarding hard work and professional initiative by promoting from within. It’s a sign of a dedicated and talented staff. We welcome Roberlyna Slapin to her new role as Account Manager.
At the Sales Verification Company, we provide the finest live, third party verification services in the industry. Our TPV agents provide a concise and professional review of all terms of an agreement, complementing the sales process and eliminating any future misunderstanding between customer and service provider.
Our success is contingent upon the critical role of Account Management. They are the conduit of information between client and TPV floor. The communication and constructive feedback flows both ways, as clients share campaign goals and needs, and the TPV agents provide invaluable customer feedback.
It all flows through the Account Manager, so it’s imperative that those who hold that key role have a keen understanding of all parts of the TPV business.
And that’s certainly the case for “Lina,” who began her career at The Sales Verification Company in March 2011 as a TPV agent. Within two months she was promoted to Data Analyst in the Quality Control Department, where she monitored agents and provided qualitative feedback.
Within a year she was Floor Supervisor, running a team of agents in all facets of campaign operation. Now, as Account Manager, she’ll interface with clients in designing the campaigns from the outside in, and work closely with those on the floor to hit common goals.
“I think the experience I’ve gained on the TPV floor will be very important in my new role,” Lina said. “We’ve got a great team that’s dedicated to providing the best possible TPV service, and I can’t wait to get started.”
For more information about a custom-designed TPV campaign, contact us today.