Monthly Prize Drives TPV Performance
At the Sales Verification Company, we provide the finest live operator third party verification in the industry. We pride ourselves on our customer interactions, and continually train our representatives on both presentation and listening skills. The human touch makes all the difference. We also measure our performance quantitatively. You want numbers? We got numbers. But its not just cold, hard data. At the end of every month, it translates into a prize for a hard-working (and lucky) representative.
We continually measure the agents on all sorts of performance metrics, from talk time to average verifications per hour to the overall performance of the room. As the month progresses, each agent is awarded raffle tickets for superior statistical performance. The better the TPV agent performs, the more tickets with their name on them. At the end of the month, we throw all the tickets in the hat and draw the winner of a cool prize.
We’ve officially dangled the prize for July: a Nintnedo Wii video game. It’s sitting near the entrance to the TPV sales floor, tantalizing the agents as they walk past it every morning. The prize will be awarded on July 25, at the end of another month of client service, employee engagement and a good bit of fun.
“The monthly prizes have proved very popular with the TPV team,” Executive Director Jason Zitner said. “Good performance boosts individual chances of winning, of course, but it also raises an overall awareness of statistical performance, which is a key indicator of our client service.”
Nobody does TPV better than The Sales Verification Company. Protect your company, your customers and your marketing investment. Contact us to discuss a third party verification campaign.