Jason joins our team with more than 15 years’ experience in planning, implementing and evaluating the effectiveness of business systems. He also has extensive background in conducting corporate training programs and ensuring compliance with clients’ operational requirements.
In short, he’s perfect for the job.
“We’re here to service the customer,” Jason said. “We all need to think about what needs to be done, and be prepared to go above and beyond to meet the clients’ needs.”
Spoken like a true veteran of customer service.
Jason spent five years with American Express, working his way from customer service agent to corporate trainer and team leader. He traveled extensively, opening call centers and implementing programs both internationally and domestically.
When a friend needed an experienced partner in his own direct marketing operation, Jason jumped in and grew the customer service function from literally nothing (what little they had was outsourced) to an in-house call center with over 200 seats. Eventually, he assumed the title of General Manager while handling sales and shipping logistics for the dietary supplements and cosmetics business.
Now at The Sales Verification Company, he surveys the operation and feels confident he can improve communication, streamline areas of responsibility and position the company for continued growth of TPV market share.
“We have a great group of people here. Everybody has been very supportive,” Jason said. “It’s not always easy when the new guy comes in and makes changes, but it’s all about the delivery and showing that you care. I like to be the first one here and the last one to leave.
“It’s my job to make sure that everybody is doing their job, following though, and to maintain open communications with the client at the highest levels.”
That kind of confident, hands-on approach is sure to propel The Sales Verification Company to even greater heights, and we welcome Jason’s leadership as the new Executive Director.
Nobody does TPV better than The Sales Verification Company. Protect your company, your customers and your marketing investment. Contact us to discuss a third party verification campaign.