The Sales Verification Company management team tries to create a workplace environment that provides our TPV representatives with positive reinforcement, constructive feedback and a continual sense of personal accomplishment.
But it’s not every day that we give away a prize like this cool ride.
Stephanie Byrd could have rolled home in style, as the winner of a beach cruiser bicycle in the monthly game for the third party verification agents.
We continually measure the agents on all sorts of performance metrics, from talk time to average verifications per hour to the overall performance of the room. As the month progresses, each agent is awarded raffle tickets for superior statistical performance. The better the TPV agent performs, the more tickets with their name on them,
At the end of the month, we throw all the tickets in the hat and draw a winner. It’s a fun diversion on a Friday afternoon, and a small recognition of hard work and dedication by the entire sales verification floor.
“We love the contests and games as a way to help keep up the energy on the team,” Executive Director Sara Goldberg said. “Our representatives are the best in the TPV industry, and it’s fun to add a little extra to their workplace experience.”
The Sales Verification Company provides live-operator third party verification to complement the sales process, protecting both the service provider and the customer from any future misunderstanding. Contact us to learn more about a custom-designed TPV campaign.