AGR Group Inc.
YOUR TRUSTED AND RELIABLE PARTNER
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your trusted business process partner

 
 

AGR Group began in 2002 and has grown into one of most capable and diverse call center operations in the business. To better meet the needs of our partners, the sales and service brands of Executive Energy Management are consolidating under the mark of AGR Group. 

Personal commitment to our partners' success sets us apart from the competition.

 
 

your BUSINESS process partner

Managing a call center is a complex endeavor. It takes a robust infrastructure, highly scalable hiring and training processes, a vast workforce, and the leadership to keep it all running optimally. AGR Group has almost 20 years of experience perfecting these systems. Outsourcing with us, allows you to focus on growing your business, optimizing your products and services, and ultimately increasing your bottom line.


We Do It All

AGR Group provides unique expertise and superior service for every stage of the customer life cycle, serving all industries.

CUSTOMER CARE

AGR Group has nearly two decades of customer interaction under its belt, with literally millions of conversations about essential home services, billing, and industry trends. We have a fundamental understanding of the customer mindset, which is essential when it comes to answering inbound questions and concerns.

OUTBOUND SERVICES

Our artful techniques and results-driven, motivational culture means our team members are given the knowledge and support to succeed. Our call center representatives are much more than script readers. They are sales professionals who have trained specifically on your product, and feel allegiance to your company, brand and logo. Our team is an extension of yours.

VERIFICATIONS

For AGR Group, it requires finding the sweet spot between delivering a warm, personal interaction and maintaining sharp efficiency to keep the numbers in line for our clients.

LEADS AND COMPLIANCE

Whether your sales channels include outbound telesales, email, mobile or door-to-door, you need customer leads that are freshly mined from core sources and carry a high rate of return. At AGR Group, we understand the quality drivers of good data.

 

AGR GROUP is amazing! The entire team is extremely helpful and issues are addressed immediately. Not only are we happy but our sales partners enjoy and appreciate the service as well.
— ELIE HERNANDEZ, LIBERTY POWER
 
 

 
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