Our Services
Third Party Verification
Our Operations team works with your staff as needed throughout the day to ensure the results of our high quality third party verifications (TPV) are delivered to you immediately and accurately.
Inbound & Outbound
Your calls can be switched to us for immediate third party verification (TPV) via a conference call or we can call your customer within minutes of receiving the order information via fax, FTP, or e-mail.
Live Operator or Automated Voice Response TPV
Use our professional live TPV verification operators to provide the human touch, or our automated TPV system for economy. Either way, you are assured of reliable compliance with all FCC or other regulatory agencies.
Immediate Access to your Digital Recordings
Both live TPV and automated third party verifications are digitally recorded and accessible instantly over the phone and on our Web site for a complete year and stored onsite and offsite for ten years.
Regular Reports
You get daily and weekly reports in printed or machine-readable format summarizing all your TPV transactions. Reports are customized and are available in any level of detail or sophistication.
Outsourced Data Management
You operate your business to make money by focusing on what you do best. Let us assist you by performing those time-consuming tasks in which we specialize.
- Increase your bottom line by outsourcing your time-consuming, mundane data-entry tasks to our corps of professional, Web-enabled operators
- Digitally record any verbal or electronic transaction easily and quickly with Web or phone playback without costly equipment and you decide who gets access
- Save time and money and let us (or your own staff) review your recordings and data enter your customer information directly into your database
- Speed up data-entry of any paperwork by using our high-speed scanning process to scan documents into your database, with a manual review if needed
- Free up your staff’s time by letting us automate your customer service
- Maintain customer contact by electronically calling your customer base for sale promotions, overdue notices, appointment reminders, etc.
Custom Solutions
When you need a special call center solution, you need The Sales Verification Company.
Our state-of-the-art digital telephony systems, automated internet transaction capability and live voice service can be combined into custom solutions tailored to your needs. Here are a few examples:
Automated Data Collection
You can use our systems for applications like collecting reports
from field service personnel or collect response to marketing surveys.
We record the caller's voice and/or numerical responses to automated
voice prompts. This information is immediately transmitted (24/7)
to your system by pre-arranged means.
Live Order Processing
Use our professional operators to accept orders from your mail marketing
campaign, infomercial, internet marketing or TV commercial. We can
present upsell opportunities and provide your prospect with answers
to frequently asked questions. We can provide you with a single
order collection point for all your marketing, and we can interact
directly with your fulfillment provider.
Note: Since this a voice transaction, new VISA/MC rules allow it to be verified and batched through your existing system instead of using an expensive on-line clearing house.
To find out more, call either 1-714-554-4073 or 1-800-836-6959.