TPV Team Recognizes Key Players In Success

The Sales Verification Company provides the finest live-operator TPV Services in the industry. We’ve expanded to a second call center to accommodate our clients, we’re adding new services, and we’ve just secured our PCI DSS compliance certificate.

Alan coaching his team
Our success is a true team effort. Every day our staff turns in a dedicated performance that helps advance the ball toward our goal of providing client service beyond expectations.

Everyone on the floor plays a critical role in our Third Party Verification services, from the Executive Director to the newest recruits, and we like to take the opportunity to recognize superior effort.

Alan Valladares was recently promoted to TPV floor supervisor. Alan has been with SVC for a little over six months. Like most of our new employees, he started as a front-line representative on the phones. He was quickly elevated to monitor because of his exceptional performance

Michael

Michael

It was Alan’s goal to become a supervisor, as he enjoys working with the representatives to help them work through any script delivery or performance issues. He hopes to be a positive leader and contribute to the success of his team.

Michael Cormier was also recently promoted, into our script administrator position. His job is to enter scripts as provided by our clients into SVC’s proprietary software, so that each TPV representative views the script appropriate to the incoming call.

Michael has a background in programing and currently uses his spare time to tutor others in computers use. He is currently working toward certification as a database administrator and hopes to grow with SVC to eventually become a programmer for our company.

“It’s very gratifying to see our people rise through the ranks of the organization,” SVC President Jason Zitner said. “We pride ourselves on offering increased responsibility to those who are exceptional performers and bring the right attitude to their jobs. The company is enjoying great expansion now, and it’s because everybody is engaged and working as a cohesive team.”

Nobody does TPV better than The Sales Verification Company. Protect your company, your customers and your marketing investment. Contact us to discuss a third party verification campaign.