At the Sales Verification Company, we provide the finest live operator third party verification in the industry. We pride ourselves on our customer interactions, and continually train our representatives on both presentation and listening skills. The human touch makes all the difference.
We also measure our performance quantitatively. You want numbers? We got numbers. But its not just cold, hard data. At the end of every month, it translates into a prize for a hard-working (and lucky) representative.
We continually measure the agents on all sorts of performance metrics, from talk time to average verifications per hour to the overall performance of the room. As the month progresses, each agent is awarded raffle tickets for superior statistical performance. The better the TPV agent performs, the more tickets with their name on them. At the end of the month, we throw all the tickets in the hat and draw a winner for a cool prize.
This month, it was TPV agent Daniel Irizarry winning an Xbox 360. While it was a straight random draw, the result didn’t really come as a surprise. All month long, Daniel talked about how he was going to take the prize home to his daughter. It was reflected in his performance, as well, as he outworked his colleagues and easily had the most tickets in the hat. It was nice to see his hard work pay off as the lucky winner.
“The contest really does make a difference on the sales floor,” Executive Director Sara Goldberg said. “I think it adds a little motivation, but it’s also just a fun little diversion that the reps can look forward to as the month progresses. Our team works so hard, and they take great pride in their work, so it’s fun to award the monthly prize.”
Nobody does TPV better than The Sales Verification Company. Protect your company, your customers and your marketing investment. Contact us to discuss a third party verification campaign.